This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from Natural You Box.

  1. Personal information

We respect and guarantee the privacy of all users of our webshop. Your personal information is treated confidentially and not sold to third parties. Your data will be used to process orders as quickly as possible. Your email address will also be used for communication and to provide you with information about the development of our webshop and about our special offers and promotions. If you do not wish this, please contact us.

To place orders you must create an account. The following data is stored:

  • your full name,
  • your address,
  • your payment details,
  • your email address.

Your personal information will be kept by us until you ask us to delete this information.

When you visit our webshop, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. While you are browsing our webshop, we also collect information about the individual web pages or products that you are viewing, about the websites or search terms that referred you to our webshop, and about how you use our webshop.

  1. Device information

We collect device information using the following technologies:

Data files that are placed on your device or computer and often contain an anonymous unique identifier.

These follow actions that take place on our webshop and collect information, including your IP address, browser type, internet provider, referral and departure pages, and date and time.

We use the device information that we collect to help us look for possible risks and fraud (especially your IP address), and in general to improve and optimise our webshop (for example, by generating analyses on how our customers browse and communicate with the webshop and to assess the success of our marketing and advertising campaigns).

  1. Cookies

Natural You Box uses cookies to optimise the use of the webshop. Cookies are small pieces of information that are stored by your browser on your device. They enable us to gather information about the use of our services so that we can improve them and adapt them to the wishes of our visitors.

You can also set your browser so that no cookies are stored, but this can negatively affect the functionality of the webshop.

  1. Sharing of personal data and device information

Your name, address and email address are shared with bpost and PostNL so they can deliver your orders. They are obliged to respect the confidentiality of your data.

We share your personal information with third parties so your data can be used as described above. For example, we use Shopify for our webshop. You can read more about how Shopify uses your personal information via this link: https://www.shopify.com/legal/privacy. We also use Shopify Analytics and Google Analytics to help us understand how our customers use the webshop.

  1. Adjust personal data

You have the right to access your personal data and to request that the information be corrected, updated or deleted. If you wish this, please contact us.

If you still have questions about the privacy policy of Natural You Box or about your personal information, you can contact us via:

  • our contact form,
  • email: info@natural-you-box.be,
  • mail: Natural You Box, Koning Albertstraat 31, 1600 Sint-Pieters-Leeuw, Belgium.